Question 1

What does AutoReprice offer?

Accepted Answer

Two things: AutoReprice repricing software that you use yourself for a monthly subscription, and an eBay account management service where our team runs your store and agreed net profit is shared 50/50.

Question 2

How does AutoReprice connect to my eBay account?

Accepted Answer

AutoReprice uses eBay's official OAuth 2.0 API. You simply click 'Connect eBay' and authorise access. No passwords or manual tokens are required, and your eBay password is never stored by us.

Question 3

Will repricing affect my eBay seller metrics?

Accepted Answer

No. AutoReprice uses eBay's official API to update prices within eBay's guidelines. We only update prices. We never modify feedback or other seller metrics.

Question 4

Can I set minimum and maximum prices?

Accepted Answer

Yes. Every listing has a minimum price and can have a maximum. Your price never goes above the maximum. With the default "stay at minimum" setting, it never goes below the minimum either. You can change what happens when a competitor drops below your minimum in your pricing rules.

Question 5

Is there a free trial?

Accepted Answer

Yes. Every new software account gets a 4-day free trial with full feature access. No credit card is required to start. The trial is linked to your eBay account to ensure one trial per seller.

Question 6

What happens if my eBay token expires?

Accepted Answer

AutoReprice automatically refreshes your connection in the background, so you don't need to reconnect your account manually.

Question 7

How does the 50/50 account management partnership work?

Accepted Answer

Our team manages your eBay store operations. Before we start, we agree in writing how net profit is calculated and which business expenses are deducted. The agreed net profit is then split 50% to the store owner and 50% to AutoReprice.

Question 8

Is account management included in the software plans?

Accepted Answer

No. Software subscriptions and the 50/50 account management partnership are separate. You can use the software on its own, or apply for account management.

Question 9

Do you guarantee sales or profit?

Accepted Answer

No. Results depend on product selection, competition, pricing, supplier performance, market demand and operating costs. We don't promise guaranteed sales, profits or returns.

Question 10

How do I apply for eBay account management?

Accepted Answer

Visit our eBay Account Management page and send us a short inquiry about your store. Our team will review it and get in touch to discuss next steps.

AutoReprice FAQ

Frequently Asked Questions

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